Lenovo ThinkPad X1 Carbon and X1 Yoga repair
The X1 Carbon is the ThinkPad executives carry. Screens, keyboards, batteries, board-level repair and data recovery for every generation from Gen 5 onwards, plus the X1 Yoga convertibles.
About the ThinkPad X1 Carbon & X1 Yoga
Every X1 Carbon has its memory soldered to the board, so repairs focus on screens, keyboards, batteries, storage and the board itself. The SSD is a removable M.2 drive.
The X1 Yoga is the 2-in-1 version with a pen and a 360-degree hinge.
Every ThinkPad X1 Carbon & X1 Yoga model we repair
Find your model on the label underneath. If it is not listed, call us – we repair every ThinkPad X1 Carbon & X1 Yoga variant, including ones not shown here.
| Model | Launched | Screen | Processor |
|---|---|---|---|
| X1 Carbon Gen 5 | 2017 | 14" | Intel Core 7th gen |
| X1 Carbon Gen 6 | 2018 | 14" | Intel Core 8th gen |
| X1 Carbon Gen 7 | 2019 | 14" | Intel Core 8th gen |
| X1 Carbon Gen 8 | 2020 | 14" | Intel Core 10th gen |
| X1 Carbon Gen 9 | 2021 | 14" 16:10 | Intel Core 11th gen |
| X1 Carbon Gen 10 | 2022 | 14" 16:10 | Intel Core 12th gen |
| X1 Carbon Gen 11 | 2023 | 14" 16:10 | Intel Core 13th gen |
| X1 Carbon Gen 12 | 2024 | 14" 16:10 | Intel Core Ultra |
| X1 Yoga Gen 3 to Gen 8 | 2018–2023 | 14" | Intel Core |
Years are approximate and specifications vary by configuration.
Frequently asked questions
Can you add memory to an X1 Carbon?
No. The memory is soldered to the board on every generation. We can fit a larger or faster SSD.
Can you recover data from a laptop with BitLocker on?
Yes, as long as you can give us the BitLocker recovery key. Business keys are usually stored in Microsoft Entra ID (Azure AD), Active Directory or your Microsoft account.
How do I find my exact ThinkPad model?
The machine type (four characters such as 20L5 or 21CB) is on the label underneath. Enter the serial number on Lenovo’s support site to see the exact build.
Related services
ThinkPad T seriesThe T480 to the T14 Gen 5 and T16: the standard business ThinkPads.
ThinkPad X seriesThe compact 12.5 to 13.3-inch ThinkPads: X270 to X13 Gen 5.
ThinkPad E & L seriesThe value ThinkPads used by schools, councils and small businesses.
ThinkPad P workstationsMobile workstations: P52, P53, P1, P14s, P15, P16.
IdeaPad, Yoga & LegionLenovo’s home, premium and gaming laptops.
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.