Lenovo ThinkPad X series repair
Small, tough ThinkPads for people who travel. We repair and recover data from the X270, X280, X390 and every X13 generation.
About the ThinkPad X series
The X280 moved to soldered memory, and the X390 and X13 followed. Their small size means hinges, screens and charging ports take more strain.
The X13 Yoga is the convertible version.
Every ThinkPad X series model we repair
Find your model on the label underneath. If it is not listed, call us – we repair every ThinkPad X series variant, including ones not shown here.
| Model | Launched | Screen | Processor |
|---|---|---|---|
| ThinkPad X270 | 2017 | 12.5" | Intel Core 7th gen |
| ThinkPad X280 | 2018 | 12.5" | Intel Core 8th gen |
| ThinkPad X390 | 2019 | 13.3" | Intel Core 8th gen |
| ThinkPad X13 Gen 1 | 2020 | 13.3" | Intel Core 10th gen / AMD Ryzen 4000 |
| ThinkPad X13 Gen 2 | 2021 | 13.3" 16:10 | Intel Core 11th gen / AMD Ryzen 5000 |
| ThinkPad X13 Gen 3 to Gen 5 | 2022–2024 | 13.3" 16:10 | Intel Core 12th gen to Core Ultra / AMD Ryzen |
| ThinkPad X13 Yoga | 2020–2024 | 13.3" | Intel Core |
Years are approximate and specifications vary by configuration.
Frequently asked questions
Can you upgrade a batch of these for our office?
Yes. SSD and memory upgrades, new batteries and a clean Windows build can give a fleet another few years. We can do them in batches, in the workshop or on-site.
Can you recover data from a laptop with BitLocker on?
Yes, as long as you can give us the BitLocker recovery key. Business keys are usually stored in Microsoft Entra ID (Azure AD), Active Directory or your Microsoft account.
How do I find my exact ThinkPad model?
The machine type (four characters such as 20L5 or 21CB) is on the label underneath. Enter the serial number on Lenovo’s support site to see the exact build.
Related services
ThinkPad T seriesThe T480 to the T14 Gen 5 and T16: the standard business ThinkPads.
ThinkPad X1 Carbon & X1 YogaLenovo’s premium business ThinkPads, Gen 5 to Gen 12.
ThinkPad E & L seriesThe value ThinkPads used by schools, councils and small businesses.
ThinkPad P workstationsMobile workstations: P52, P53, P1, P14s, P15, P16.
IdeaPad, Yoga & LegionLenovo’s home, premium and gaming laptops.
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.