Synology IT Support & Data Recovery

This service is ideal for small to medium-sized businesses that depend on Synology NAS solutions for their critical data. To give you complete peace of mind, we also offer monthly IT maintenance contracts starting from £350 per month, covering Synology NAS monitoring, backup management, and preventative IT support.

Our certified IT engineers specialise in backup monitoring, NAS health checks, RAID management, and disaster recovery planning. If your Synology box stops working, we can repair and recover critical data in our ISO-certified Class 100 cleanroom using PC-3000 advanced recovery technology.

We also integrate Veeam Data Platform for Synology environments, allowing secure backup and replication of all data to external or cloud sources, ensuring continuity even in the event of a NAS hardware failure.

When to Call Us for Synology Support

• Backups are failing or incomplete
• Disk health alerts in DSM (SMART warnings)
• RAID degraded or rebuild issues
• NAS not powering on or stuck in a boot loop
• Firmware or DSM upgrade failures
• Signs of hardware failure (beeping, overheating, disk errors)
• Data corruption or accidental deletions
• Need enterprise-grade replication with Veeam Data Platform
• Require ongoing IT maintenance at a fixed monthly cost