Synology IT Support & Data Recovery | Creative IT London
Creative IT (UK) Ltd provides professional Synology IT support services across London and the UK. From ensuring your Synology NAS backups are running correctly to repairing failed devices for data recovery, we deliver reliable, proactive, and GDPR-compliant support.
This service is ideal for small to medium-sized businesses that depend on Synology NAS solutions for their critical data. To give you complete peace of mind, we also offer monthly IT maintenance contracts starting from £350 per month, covering Synology NAS monitoring, backup management, and preventative IT support.
Our certified IT engineers specialise in backup monitoring, NAS health checks, RAID management, and disaster recovery planning. If your Synology box stops working, we can repair and recover critical data in our ISO-certified Class 100 cleanroom using PC-3000 advanced recovery technology.
We also integrate Veeam Data Platform for Synology environments, allowing secure backup and replication of all data to external or cloud sources, ensuring continuity even in the event of a NAS hardware failure.
Our Synology IT Support Services
- Backup configuration & monitoring (Hyper Backup, Active Backup Suite)
- Veeam Data Platform integration for external/cloud backups
- Disaster recovery planning & testing
- RAID configuration management & health monitoring
- Firmware updates & security hardening
- 24/7 Synology health checks (for contract clients)
- Network optimisation for Synology NAS
- Data recovery in case of NAS failure
- Synology NAS repair & replacement of faulty hardware
- Monthly IT Maintenance Contracts from £350
When to Call Us for Synology Support
- Backups are failing or incomplete
- Disk health alerts in DSM (SMART warnings)
- RAID degraded or rebuild issues
- NAS not powering on or stuck in a boot loop
- Firmware or DSM upgrade failures
- Signs of hardware failure (beeping, overheating, disk errors)
- Data corruption or accidental deletions
- Need enterprise-grade replication with Veeam Data Platform
- Require ongoing IT maintenance at a fixed monthly cost
Synology Support & Recovery Pricing
| Service Type | Average Price Range | Typical Scenario |
|---|---|---|
| Synology IT Support | £95 – £250 | Backup checks, firmware updates, RAID monitoring |
| Synology + Veeam Backup Setup | £350 – £800 | Integrating Synology with Veeam for external/cloud backup |
| Synology Data Recovery | £950 – £2500 | RAID collapse, multiple disk failures, corrupted volumes |
| Monthly IT Maintenance Contract | From £350 / month | Ongoing IT support, proactive Synology monitoring, and backup management |
Diagnostic fee for standalone recovery: £94.80. Monthly contracts ensure preventative support with no hidden costs.
Book Synology IT Support & Monthly Maintenance Today
Call: 020 8658 4366
info@computermaintenancerepairs.co.uk