Dell Latitude 5000 series 14-inch repair
The 14-inch Latitude 5000 is one of the most widely deployed business laptops in UK offices. From the 5480 to the 5450, we repair, upgrade and recover data from every generation.
About the Latitude 5000 Series 14"
The 14-inch 5000 series balances price and features, which is why IT departments buy it in hundreds. Models ending in 1 (5491, 5401, 5411, 5421, 5431) use more powerful H-series or P-series processors, the 5495 uses AMD Ryzen PRO, and the 5455 is a Snapdragon-based Copilot+ PC.
Many of these laptops are now five years old or more, so batteries, keyboards and storage are reaching the end of their lives together.
Every Latitude 5000 Series 14" model we repair
Find your model number on the label underneath the laptop. If it is not listed, call us – we repair every Latitude 5000 Series 14" configuration, including variants not shown here.
| Model | Launched | Screen | Processor |
|---|---|---|---|
| Latitude 5480 | 2017 | 14" | Intel Core 7th gen |
| Latitude 5490 | 2018 | 14" | Intel Core 8th gen |
| Latitude 5491 | 2018 | 14" | Intel Core 8th gen H-series |
| Latitude 5495 | 2019 | 14" | AMD Ryzen PRO |
| Latitude 5400 | 2019 | 14" | Intel Core 8th gen |
| Latitude 5401 | 2019 | 14" | Intel Core 9th gen H-series |
| Latitude 5410 | 2020 | 14" | Intel Core 10th gen |
| Latitude 5411 | 2020 | 14" | Intel Core 10th gen H-series |
| Latitude 5420 | 2021 | 14" | Intel Core 11th gen |
| Latitude 5421 | 2021 | 14" | Intel Core 11th gen H-series |
| Latitude 5430 | 2022 | 14" | Intel Core 12th gen |
| Latitude 5431 | 2022 | 14" | Intel Core 12th gen P-series |
| Latitude 5440 | 2023 | 14" | Intel Core 13th gen |
| Latitude 5450 | 2024 | 14" | Intel Core Ultra (Series 1) |
| Latitude 5455 | 2024 | 14" | Qualcomm Snapdragon X Plus |
Launch years are approximate and specifications vary by configuration. Your Service Tag confirms the exact build.
Frequently asked questions
Our office has 20 Latitude 5490s. Can you upgrade them all?
Yes. SSD and memory upgrades with a clean Windows build can extend their life, and we can do them in batches on-site.
What is the difference between a 5420 and a 5421?
The 5421 uses a more powerful H-series processor and dedicated graphics option, so its cooling and some parts differ.
How do I find my exact Dell model number?
It is printed on the label underneath the laptop, shown in Windows under Settings > System > About, and listed on Dell’s support site when you enter your Service Tag.
Related services
Latitude 3000 SeriesEntry business and education Latitudes, 2016 to 2024.
Latitude 5000 Series 12–13"Compact 12- and 13-inch 5000-series laptops and 2-in-1s.
Latitude 5000 Series 15"Full-size 15.6-inch business Latitudes, 2017 to 2024.
Latitude 7000 Series 12–13"Premium 12- and 13-inch Latitudes, 2-in-1s and detachables.
Latitude 7000 Series 14–16"Premium 14-, 15- and 16-inch Latitudes, 2017 to 2024.
Latitude 9000 SeriesFlagship business Latitudes and 2-in-1s, 2020 to 2024.
Latitude RuggedRugged and Rugged Extreme laptops and tablets.
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.