Dell Latitude 5000 series 12- and 13-inch repair
Compact 5000-series Latitudes – from the 5280 and 5290 to the 5300 to 5350 and their 2-in-1 and tablet versions – are the go-to travel laptops for mobile business staff.
About the Latitude 5000 Series 12–13"
These are the small, light 5000-series models that travel daily between home, office and client sites. The 2-in-1 versions add touchscreens and 360-degree hinges, and the 5285 and 5290 2-in-1 are detachable tablets with keyboard covers.
Constant carrying means hinge, screen and port damage are common, and touchscreen digitisers on the convertibles need specialist replacement.
Every Latitude 5000 Series 12–13" model we repair
Find your model number on the label underneath the laptop. If it is not listed, call us – we repair every Latitude 5000 Series 12–13" configuration, including variants not shown here.
| Model | Launched | Screen | Processor |
|---|---|---|---|
| Latitude 5175 tablet | 2016 | 10.8" | Intel Core m |
| Latitude 5179 tablet | 2016 | 10.8" | Intel Core m |
| Latitude 5280 | 2017 | 12.5" | Intel Core 7th gen |
| Latitude 5285 2-in-1 | 2017 | 12.3" | Intel Core 7th gen |
| Latitude 5289 2-in-1 | 2017 | 12.5" | Intel Core 7th gen |
| Latitude 5290 | 2018 | 12.5" | Intel Core 8th gen |
| Latitude 5290 2-in-1 | 2018 | 12.3" | Intel Core 8th gen |
| Latitude 5300 / 5300 2-in-1 | 2019 | 13.3" | Intel Core 8th gen |
| Latitude 5310 / 5310 2-in-1 | 2020 | 13.3" | Intel Core 10th gen |
| Latitude 5320 | 2021 | 13.3" | Intel Core 11th gen |
| Latitude 5330 | 2022 | 13.3" | Intel Core 12th gen |
| Latitude 5340 | 2023 | 13.3" | Intel Core 13th gen |
| Latitude 5350 | 2024 | 13.3" | Intel Core Ultra (Series 1) |
Launch years are approximate and specifications vary by configuration. Your Service Tag confirms the exact build.
Frequently asked questions
Can you replace the touchscreen on a Latitude 5310 2-in-1?
Yes. We replace the full display assembly, including the digitiser, and recalibrate touch and pen input.
Is it worth repairing a 5280 or 5290?
For simple faults such as batteries, SSDs or keyboards, usually yes. We will tell you honestly if the cost approaches replacement.
How do I find my exact Dell model number?
It is printed on the label underneath the laptop, shown in Windows under Settings > System > About, and listed on Dell’s support site when you enter your Service Tag.
Related services
Latitude 3000 SeriesEntry business and education Latitudes, 2016 to 2024.
Latitude 5000 Series 14"The most common 14-inch business Latitudes, 2017 to 2024.
Latitude 5000 Series 15"Full-size 15.6-inch business Latitudes, 2017 to 2024.
Latitude 7000 Series 12–13"Premium 12- and 13-inch Latitudes, 2-in-1s and detachables.
Latitude 7000 Series 14–16"Premium 14-, 15- and 16-inch Latitudes, 2017 to 2024.
Latitude 9000 SeriesFlagship business Latitudes and 2-in-1s, 2020 to 2024.
Latitude RuggedRugged and Rugged Extreme laptops and tablets.
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.