Seagate IronWolf and IronWolf Pro NAS drive recovery
IronWolf drives run 24/7 in Synology, QNAP and other NAS units. When one or more fail, we recover the drives and rebuild the array so your shared files come back.
About Seagate IronWolf & NAS HDD
Seagate launched its NAS HDD line in 2013 and renamed it IronWolf in 2016, with IronWolf Pro for larger business NAS units. Because these drives are normally part of a RAID or SHR volume, a single failure rarely stops a NAS – it is usually the second failure during a rebuild that causes data loss.
Seagate IronWolf & NAS HDD models we recover
Find the model or part number on the drive label or the underside of the enclosure. If yours is not listed, call us – we recover every Seagate IronWolf & NAS HDD model, including versions not shown here.
| Range | Years | Type and capacity | Model / part numbers |
|---|---|---|---|
| NAS HDD | 2013–2016 | 3.5" SATA, 1TB–6TB | ST2000VN000, ST3000VN000, ST4000VN000 |
| IronWolf | 2016–2026 | 3.5" SATA, 1TB–12TB | ST1000VN002, ST2000VN004, ST3000VN007, ST4000VN008, ST4000VN006, ST6000VN001, ST8000VN004, ST10000VN0004, ST12000VN0008 |
| IronWolf Pro | 2016–2026 | 3.5" SATA, 2TB–24TB | ST4000NE001, ST8000NE001, ST12000NE0008, ST16000NE000, ST18000NE000, ST20000NE000, ST22000NT001, ST24000NT002 |
Years are approximate sales periods; part numbers shown are common examples, not a complete list.
Frequently asked questions
Should I replace the failed drive and let the NAS rebuild?
Only if every other drive is healthy. If a second drive is showing errors, a rebuild can destroy the array. Contact us first.
Do you need the NAS enclosure too?
Not always. We usually need just the drives, labelled with their bay numbers.
What happens after I send the drive in?
We carry out a professional evaluation (£94.80), then send you a fixed quote and a list of recoverable files before any recovery work is charged.
Related services
Seagate BarraCuda Desktop HDDST1000DM to ST8000DM desktop drives, 2012 onwards.
Seagate 2.5" Laptop HDDBarraCuda, Mobile HDD and laptop thin drives.
Seagate Exos & Enterprise HDDConstellation and Exos server drives, SATA and SAS.
Seagate External & Portable DrivesExpansion, Backup Plus, One Touch and Game Drive.
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.