Crucial X-series portable SSD data recovery

Crucial X6, X8, X9 and X10 portable SSDs are popular for backups and media. We recover them after drops, connector damage and failures.

Crucial X-series portable SSD data recovery

About Crucial Portable SSD (X6–X10)

Crucial’s portable SSDs combine a flash drive with a USB-C bridge in a small case. A damaged bridge or connector can make the drive disappear even when the flash memory is fine, so most cases are recoverable with the right tools.

Crucial Portable SSD (X6–X10) models we recover

Find the model or part number on the drive label or the underside of the enclosure. If yours is not listed, call us – we recover every Crucial Portable SSD (X6–X10) model, including versions not shown here.

RangeYearsType and capacityModel / part numbers
X82019–2023USB-C, 500GB–4TBCT1000X8SSD9, CT2000X8SSD9
X62020–2023USB-C, 500GB–4TBCT1000X6SSD9, CT2000X6SSD9
X9 / X9 Pro2022–2026USB-C, 1TB–4TBCT1000X9SSD9, CT2000X9PROSSD9
X10 Pro / X102023–2026USB-C 20Gbps, 1TB–8TBCT2000X10PROSSD9, CT4000X10SSD9

Years are approximate sales periods; part numbers shown are common examples, not a complete list.

Frequently asked questions

Can you fix the USB-C port on my X8?

We focus on getting the data off safely; the connector or bridge board is bypassed or repaired as needed.

Will I lose my data if the SSD is opened?

No. Opening an SSD case does not harm the data the way opening a hard drive can.

What happens after I send the drive in?

We carry out a professional evaluation (£94.80), then send you a fixed quote and a list of recoverable files before any recovery work is charged.

Talk to an engineer

Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.

020 7237 6805
London repair centre
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm

Ready to send it in? Book online and get your job number by email straight away.

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