ASUS ExpertBook repair
ExpertBooks are ASUS’s business laptops, from the value B1 to the ultralight B9. Repairs, upgrades and data recovery for businesses and schools.
About the ASUS ExpertBook
The B1 and B3 are value models with memory slots on many configurations; the B5, B7 and B9 are slimmer, with more soldered parts.
ExpertBooks are increasingly common in schools and small offices, and we support them in batches as well as individually.
Every ASUS ExpertBook model we repair
Find your model on the label underneath. If it is not listed, call us – we repair every ASUS ExpertBook variant, including ones not shown here.
| Model | Launched | Screen | Processor |
|---|---|---|---|
| ExpertBook B1 (B1400 / B1500) | 2021–2023 | 14" / 15.6" | Intel Core |
| ExpertBook B1 (B1402 / B1502) | 2022–2024 | 14" / 15.6" | Intel Core |
| ExpertBook B3 | 2022–2024 | 14" | Intel Core |
| ExpertBook B5 (B5302 / B5402) | 2021–2023 | 13.3" / 14" | Intel Core |
| ExpertBook B7 Flip | 2021–2023 | 14" | Intel Core |
| ExpertBook B9 (B9400 / B9403) | 2020–2024 | 14" | Intel Core |
Years are approximate and specifications vary by configuration.
Frequently asked questions
Can you upgrade a batch of these for our office?
Yes. SSD and memory upgrades, new batteries and a clean Windows build can give a fleet another few years. We can do them in batches, in the workshop or on-site.
Can you recover data from a laptop with BitLocker on?
Yes, as long as you can give us the BitLocker recovery key. Business keys are usually stored in Microsoft Entra ID (Azure AD), Active Directory or your Microsoft account.
How do I find my ASUS model?
The model (for example B1500CEAE) is on the label underneath and in the MyASUS app.
Related services
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.