Samsung Galaxy Book repair
Samsung’s Galaxy Book laptops have thin AMOLED screens and soldered memory. We replace screens, batteries and SSDs and recover data from every generation.
About the Samsung Galaxy Book
The Pro and Pro 360 models use AMOLED screens that are expensive to replace, so we test the display cable and board first.
Memory is soldered on the Pro models; the SSD is a removable M.2 drive on most.
Every Samsung Galaxy Book model we repair
Find your model on the label underneath. If it is not listed, call us – we repair every Samsung Galaxy Book variant, including ones not shown here.
| Model | Launched | Screen | Processor |
|---|---|---|---|
| Galaxy Book / Book Pro / Pro 360 | 2021 | 13.3" / 15.6" | Intel Core 11th gen |
| Galaxy Book2 / Book2 Pro / Pro 360 | 2022 | 13.3" / 15.6" | Intel Core 12th gen |
| Galaxy Book3 / Pro / Pro 360 / Ultra | 2023 | 14" to 16" | Intel Core 13th gen |
| Galaxy Book4 / Pro / Pro 360 / Ultra | 2024 | 14" to 16" | Intel Core Ultra |
| Galaxy Chromebook / Chromebook Go | 2020–2021 | 11.6" / 14" | Intel |
Years are approximate and specifications vary by configuration.
Frequently asked questions
Can a Galaxy Book Pro screen be replaced?
Yes. We fit a matching AMOLED panel and check the cable and board first.
Can you recover data from a laptop with BitLocker on?
Yes, as long as you can give us the BitLocker recovery key. Business keys are usually stored in Microsoft Entra ID (Azure AD), Active Directory or your Microsoft account.
How do I find my Samsung model?
The model (for example NP930XED) is on the label underneath.
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.