Transcend StoreJet data recovery
StoreJet drives are popular rugged portable drives. When they are dropped, stop being detected or ask to be formatted, we recover the files.
About the StoreJet models
Most StoreJet portables contain a 2.5-inch SATA drive with a USB adapter board. The rugged rubber case protects against knocks but not against every drop.
Don’t format the drive if Windows asks you to: the files are usually still there.
Models we recover
Find your model on the label on the unit or the drive. If it is not listed, call us – we recover data from every StoreJet models variant, including ones not shown here.
| Model | Years | Type |
|---|---|---|
| StoreJet 25M3 | 2013 onwards | Rugged portable |
| StoreJet 25H3 | 2013 onwards | Rugged portable |
| StoreJet 25A3 | 2012 onwards | Slim portable |
| StoreJet 25C3 | 2016 onwards | Portable USB-C |
| StoreJet 35T3 | 2013 onwards | Desktop external |
Years are approximate and specifications vary by configuration.
Prices: free consultation; deleted files from a healthy drive from £99 + VAT; clean room diagnostic £79 + VAT; physical recovery from £450 + VAT plus a donor drive if needed.
Frequently asked questions
Windows says my StoreJet needs formatting. What should I do?
Don’t format it. The file system is damaged but the files are usually recoverable.
The USB socket broke off. Can you still get the files?
Yes. We take the drive out and connect it directly.
How much does it cost?
The consultation is free. free consultation; deleted files from a healthy drive from £99 + VAT; clean room diagnostic £79 + VAT; physical recovery from £450 + VAT plus a donor drive if needed.
Talk to an engineer
Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.
020 7237 6805 London repair centreUnit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm
Ready to send it in? Book online and get your job number by email straight away.