Promise Technology Data Recovery Services

Computer Maintenance & Repairs provides professional Promise Technology data recovery services to clients across London and throughout the UK. We specialise in recovering data from Promise Pegasus RAID enclosures, VTrak enterprise systems, SANLink solutions, SuperTrak RAID controllers, and legacy Promise storage devices. When data loss occurs due to hardware failure, RAID corruption, or human error, our dedicated team delivers fast and secure recovery services. Whether you are a creative professional, business, or enterprise user, we are here to help restore your valuable data.

Promise Technology Data Recovery Services

All recoveries are carried out within our ISO-certified Class 100 cleanroom facilities using the latest PC‑3000 advanced recovery tools. We are fully ICO Registered – Reg No: ZA060744, ensuring GDPR compliance and guaranteeing the safe and confidential handling of sensitive information at every stage of the recovery process.

Common Promise Technology Recovery Scenarios

  • RAID rebuild failures in Promise Pegasus and VTrak systems
  • Multiple drive failures in SANLink and SuperTrak arrays
  • Corruption of RAID metadata or configuration settings
  • Firmware corruption or failed Promise firmware upgrades
  • Accidental reinitialisation of Promise RAID volumes
  • Deleted logical partitions or formatted volumes
  • Severe physical damage caused by fire, flood, or electrical surges

Promise Technology Models We Support

  • Promise Pegasus R4 / R6 / R8 / R12
  • Promise Pegasus2, Pegasus3, Pegasus32 Series
  • Promise PegasusPro Hybrid RAID Systems
  • Promise VTrak E-Class & J-Class (RAID & JBOD)
  • Promise VTrak D5000, N-Series & Ex30
  • Promise SANLink Fibre Channel & Thunderbolt
  • Promise SuperTrak EX / TX RAID Controllers
  • Promise SmartStor NAS Solutions
  • Legacy Promise RAIDBank and FastTrak Units

Promise Technology Data Recovery Pricing

Our recovery pricing depends on RAID complexity, number of drives, and level of damage. We begin with a diagnostic evaluation (£94.80) to assess the system. Typical price ranges include:

Service TypeAverage Price RangeTypical Use Case
Logical Promise Data Recovery£150 – £400Deleted files or formatted RAID/NAS volumes
Standard Promise RAID Recovery£540 – £850Single or dual drive failure in Pegasus or SmartStor
Advanced Promise Enterprise Recovery£750 – £1900Complex RAID issues in VTrak or SANLink arrays

Final costs depend on RAID level, number of drives, and fault severity.

Related services

Talk to an engineer

Describe the problem and the make and model if you know it. We will reply with a price and the fastest way to get it fixed, usually the same working day.

020 7237 6805
London repair centre
Unit 1, 80 Willow Walk, London SE1 5SY
Monday to Saturday, 9am–6pm

Ready to send it in? Book online and get your job number by email straight away.

Call usGet a quoteBook